Policy and Disclaimers
City Psychiatry LLC does not discriminate on the basis of religion, race, gender, marital status, age, sexual orientation, national origin, previous incarceration, or disability or public assistance status.
Every patient:
- Shall be informed prior to or at the time of the intake appointment of the services available at City Psychiatry, LLC and of any payments that will be required if not covered by the client’s health insurance.
- Has the right to be informed of and/or refuse any experimental research.
- Has the right to choose freely among available mental health professionals in the community and to change providers after services have begun within any contractual limits of the client’s health insurance policy.
- May assert the patient rights without retaliation.
In addition to the rights listed above, patients utilizing services offered by practitioners licensed by the State of Texas have the right to:
- expect that a practitioner has met the minimal qualifications of training and has the experience required by state law
- examine public records which contain the credentials of the practitioner
- obtain a copy of the rules of conduct
Kristin P. Solimani, DNP, FNP-C, PMHNP-BC is at this time the sole practitioner and owner at City Psychiatry. She is a dually Board-certified Family Nurse Practitioner and Psychiatric Mental Health Nurse Practitioner licensed to practice in Texas. She has a collaborative practice agreement with psychiatrist, Dr. A. Akintola, and may consult with him about your care.
Health Insurance Policy
City Psychiatry is in-network with most insurance companies. If we are in-network with your insurance company, as a courtesy to you, we will work directly with them in an effort to collect the reimbursement allowed by your benefits. It is important that you understand your benefit coverage. For benefit coverage questions, please call the customer/member service phone number on the back of your insurance card. Although we can assist you, ultimately it is your responsibility, prior to your first appointment, to verify your plan’s limitations, deductibles and exclusions and to obtain updates as required. We will make all attempts to verify your insurance benefit coverage and obtain any necessary authorizations for you. Verification of benefit coverage is not a guarantee of claim payment. All benefits are subject to the terms and conditions outlined in your contract with your insurance company. We have no authority to make representations to you regarding coverage of items or services covered.
In compliance with health insurance contracts, City Psychiatry requires all co-payments be collected at the time of service. In some cases, the coinsurance/deductible amount collected will be an estimate, and adjustments will be made once a response is received from your insurance company regarding the claim. This may result in a credit to your account or additional charges. We do not have the option to waive co-payments, deductibles or coinsurance amounts due as that would be a contract violation with the insurance company.
It is your responsibility to pay the full fee for services at the time they are rendered unless the City Psychiatry is in-network with your insurance plan. Please provide your insurance card at your initial appointment so that we may keep a copy in your record in accordance with our contract with the insurance company. It is your responsibility to provide us with updated information if your insurance company or plan changes or your coverage terminates. It is also your responsibility to notify us of any changes in address or other contact information. If the insurance information you provide to us is later determined to be inaccurate resulting in a denial of your claim, you will be responsible to pay the amount denied by your carrier. It is your responsibility to pay any charges not eligible and/or not covered by your insurance plan.
If you discontinue care for any reason, all balances will become immediately due and payable in full by you, regardless of any claim submitted. You will receive an Explanation of Benefits (EOB) from your insurance company detailing charges, amounts you are responsible for, and amounts they have paid. We do not automatically send billing statements when there is an amount due. Should you need a statement or payment itemization, please request it.