At City Psychiatry we encourage you to send a message in your patient portal for any medication questions.

For medication refills please have your pharmacy fax a refill request form to (949) 862-3770. Please keep track of your medication supply so refill requests can be complete before you run out. For medication prior authorizations please allow 5-7 days. There will be a $50 replacement fee for lost prescriptions or replacement prescriptions. Controlled substances will not be replaced and require an office visit to discuss treatment options. All medications will have a one time refill authorization. Patient are required to attend monthly appointments for continued medication refills. 

Yes! However, please be aware that email or text is not a secure form of communication and confidentiality cannot be guaranteed. At City Psychiatry we welcome email contact for routine, non-urgent matters, but not for emergencies, scheduling, or medication refills.  If using personal emails or texting, you agree to accept the risk of a breach in confidentiality and will not hold City Psychiatry liable. We encourage you to utilize your patient portal for all communication with Dr. Solimani to ensure patient privacy and confidentiality. 

• Successful treatment requires a partnership and commitment between patient and provider. It is important that you keep each appointment if possible. All appointments are in person or via Telehealth.
• We realize that life happens and on occasion you may not be able to make a scheduled appointment. If you need to cancel or reschedule an appointment, please alert us in the Patient Portal or phone (leave a voicemail) at least 48 hours prior to your scheduled appointment. Please remember that your appointment time has been reserved for you alone so alerting us of cancellations helps us give your appointment to another patient in need. A missed or late cancelled appointment will be considered a “no-show.” It is our policy to charge $100 for each no-show. Patients who have three (3) or more no-shows may be referred elsewhere for services and discharged from City Psychiatry.
• Please be advised that ALL appointments will be automatically cancelled if intake documents are not submitted within 72 hours of your scheduled appointment.